Upsell Tracker

"Guest mentioned anniversary — offered junior suite upgrade, accepted on the call."

"Family of four in standard king — offered ocean-view two-queen suite."

"Newlyweds checking in — offered honeymoon suite with champagne and rose petals."

"Asked about anniversary dinner — offered chef's table for two with wine pairing."

"Inquired about restaurant; sent tasting menu offer, guest declined politely."

"Corporate group of 8, asked about team dinner — offered private dining room."

"Guest asked about spa hours — quoted couples package, awaiting callback."

"Mentioned travel stress — offered spa, guest opted to wait."

"Red-eye flight, exhausted at check-in — offered jet lag recovery massage."

"Confirming checkout — upsold premium airport transfer."

"Asked about sightseeing — offered chauffeured wine country tour."

"Asked about extending stay; offered late checkout, confirmed via SMS."

"Flight lands early — offered guaranteed early check-in."

"Afternoon flight, doesn't want to rush — offered extended checkout."

"Husband mentioned surprising wife for birthday — arranged cake, flowers, champagne."

"Checking in with golden retriever — upgraded to premium pet package."

"Here for a week of remote work — offered business productivity package."

"Anniversary couple asked what to do — booked sunset sail for two."

"Family of 4 asked about outdoor activities — booked group hike."